4 Customized Solutions

The customer communicates with our sales representatives via online channels, outlining the application scenarios, performance requirements, specification parameters, estimated purchase quantities, project timelines, and any other special requirements for the connector products. In turn, we address the customer’s inquiries, clarify the project scope, conduct a preliminary feasibility assessment, exchange basic information, and reach a preliminary agreement to proceed with collaboration.

Based on the product requirements established during preliminary discussions, our technical team prepares and refines customized machining drawings. These drawings include detailed specifications such as dimensions, materials, structural details, and tolerance requirements, and are then submitted to the customer for review and approval. The customer verifies the drawing content; if any revisions are required, both parties collaborate to make adjustments until the final version is finalized.

Once the technical drawings have been confirmed as accurate, we conduct a comprehensive cost analysis that takes into account product materials, manufacturing processes, production labor hours, procurement quantities, packaging and transportation, and project timelines. We then issue a formal quotation to the customer, detailing the unit price, total price, payment terms, delivery schedule, and other relevant information. Upon receipt of the quotation, the customer reviews it, and the two parties negotiate and agree on the pricing terms.

Both parties shall confirm all terms of cooperation, including the quotation, product drawings, delivery schedule, quality standards, payment terms, and liability for breach of contract, and then execute a formal sales/purchase or custom processing contract. Upon the contract’s official sealing and entry into force, the customer shall make payments in accordance with the agreed terms, and the project shall be officially launched.

The production department uses the approved drawings and technical specifications as the basis for manufacturing, carrying out end-to-end production activities, including raw material procurement, cutting and machining, assembly, and performance testing. Throughout the production process, rigorous quality control is implemented, with inspections conducted on both semi-finished and finished products to ensure that the final output meets the technical standards specified in the drawings.

After the product passes production inspection, it is carefully packaged in accordance with product protection requirements to prevent impacts and damage during transit. Based on the delivery method specified in the contract, we arrange for logistics shipment and promptly provide customers with real-time shipping information while tracking the progress of the shipment.

Upon receipt of the goods, the customer shall inspect and verify the product’s appearance, quantity, specifications, and associated accessories. The customer shall confirm that the products conform to the drawings and order requirements; if no discrepancies are found, the customer shall complete the acceptance confirmation. Should any issues arise, the customer shall promptly notify us, and the two parties shall jointly negotiate a resolution.

Upon receipt and inspection, the customer confirmed no abnormalities; both parties have settled the final payment (if applicable), thereby completing all obligations under this custom manufacturing order and concluding the transaction successfully. Moving forward, we will continue to provide customers with after-sales technical support and other ancillary services.